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GardenBenchPaper

Privacy Policy

Your privacy matters to us at GardenBenchPaper

Effective Date: February 10, 2026 | Last Updated: February 10, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral arrangements or gift services, we gather details you actively share. This includes your name, company name, email, phone number, delivery addresses, and any specific requirements for your floral needs. Payment information is collected when you place orders, though it is securely handled by our payment partners.

For corporate clients, we may also obtain additional business details such as company registration data, preferred delivery timing, and budget considerations to help us tailor our service to your organization.

Information Collected Automatically

Our site automatically captures certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and to understand how clients discover our services.

Important: We do not collect more personal information than necessary to provide our bouquet arrangements and delivery services. Your privacy is central to how we operate.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Order Processing: Handling flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Designing tailored corporate programs and subscription services

Information Sharing and Disclosure

GardenBenchPaper respects your privacy and does not sell your personal information to third parties. We share information only as needed to provide our services or when required by law.

Service Partners

We may share necessary information with trusted partners who assist us in running our business. This includes delivery collaborators, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they support.

Legal Requirements

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to keep it safe. This involves secure data storage, encrypted transmissions, and restricted access to personal information within our company.

Secure Storage

Personal data is stored in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our services.

Limited Access

Access to customer data is granted only to authorized staff who require it to deliver services.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

Access: Request a copy of the personal data we maintain about you
Correction: Update or amend inaccurate personal data
Deletion: Request deletion of your personal data (subject to lawful retention obligations)
Restriction: Limit how we process your personal data in certain situations
Portability: Request the transfer of your data in a structured, commonly used format

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: 3 years after the last service interaction
  • Payment records: 7 years for tax and accounting purposes
  • Website analytics data: 26 months for service improvement analysis
  • Marketing preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us recall your preferences and evaluate site performance.

You can manage cookie options via your browser settings. However, turning off specific cookies might impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only GardenBenchPaper and our site. We are not accountable for the privacy practices of external websites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

This policy may be updated from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will revise the "Last Updated" timestamp at the top of this document.

We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

GardenBenchPaper Privacy Team
Floral Court, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.